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FAQ

Winter Care & Maintenance Guide

Fountain Winterization
Before winter sets in, it is important to drain all basins completely. Some of our fountains feature a drain hole — simply remove the plug (through which your pump’s electrical cord is fed) to allow water to drain. Be sure to clear out any debris from the drain hole. Always check the drain before a hard freeze to ensure it remains clear.

If your fountain does not have a drain hole, you can flip the bowl over and lean it against the pedestal for drainage, or carefully drill a small hole using a masonry bit. The most important rule: Never allow water to freeze in your fountain bowls.
DO NOT use antifreeze, as it is toxic to wildlife.

Placement of Statuary
Choose your statuary location carefully. Avoid placing pieces where they might be exposed to road salt or chemical deicers, as these substances can damage the finish and degrade the concrete over time.


Repairing Broken Pieces (Ears, Tails, Etc.)

Due to the delicate nature of certain statue elements, it is possible for pieces like ears or tails to break off. Here are two effective repair options:

  • Clean Break Repair: Use a 5-minute epoxy specifically for concrete, available at most hardware stores. This method is ideal for smaller pieces and provides a strong bond.

  • Stronger Repair with Filler: For breaks that require a bit of filling or extra strength, use automotive bondo. This creates a durable bond but may not match the original concrete color, so painting will be necessary afterward.


Fountain Care Tips

Winterizing
As noted above, properly winterizing fountains and birdbaths is essential to prevent damage.

Hard Water Stains
Hard water can cause noticeable staining, especially on dark finishes. Use a white scale control product (available at pool or pond supply stores) to help prevent these stains before they start.

Algae Control
To maintain clear water, use an algaecide or clarifier, available in either block or liquid form.


Flower Pot Care

Before planting flowers, add a layer of rocks at the bottom of your pot to promote proper drainage. Ensure that the soil is level with the top of the pot to prevent water from pooling. Standing water that freezes can expand and crack the concrete over time.